MP C2004ex

MP-C2004ex

Get in touch with affordable, color multifunction performance

  • Prints up to 20 ppm, copy, scan, optional fax
  • 1200 x 1200 dpi max print resolution
  • Paper capacity up to 2,300 pages
  • Customize workflows and access smart support on the Smart Operation Panel

Impress with colorful media options

Print almost any document in vivid colors at up to 20 pages per minute (ppm) and 1200 x 1200 dpi, even on thicker paper stocks up to 300 gsm — including postcards. The MP C2004ex recalibrates during processing to maintain rich colors. Print on paper sizes up to 12" x 18".

Finish it your way

You have three powerful and versatile finishers to choose from, including two internal space-saving finishers and a 1,000-sheet booklet finisher — pick the one that fits the unique needs of your office environment. Take advantage of innovative rollers to stack output cleanly for easy distribution.

Complete more jobs in more ways

Multitask briskly with the extended capabilities found on the RICOH MP C2004ex Color Laser Multifunction Printer (MFP). Its motion sensor kicks in to get you started when you arrive at the device. Expand paper capacity up to 2,300 sheets to minimize interruptions. Scan documents and share them with many scan-to options, and fax contracts and other forms right via email to save on paper. Use standard PostScript® and PDF Direct Print emulation to complete complex jobs easily.

Enjoy a new way to work

Use the same touchscreen gestures you use on your smartphone to tap into a new level of productivity. Designed with our Workstyle Innovation Technology, the 10.1"-wide Smart Operation Panel (SOP) lets you effortlessly access a variety of details, including print settings, destinations, consumables and more.

Work the way you want

Tailor the Smart Operation Panel to work like you do. Choose from multiple user interfaces, place your own one-touch functional icons or apps on the Home Screen, such as the new Quick Copy Widget to simplify basic copy jobs, and follow the intuitive grid design to find important information quickly. Set your own workflow shortcuts. With the SOP Designer tool, technical and support teams can customize the Home Screen with a corporate logo, shortcut icons, messages and more from their PC — either prior to delivery or at the customer site after the MFP is installed. Add optional software solutions such as RICOH Content Manager to transform your most complex paper workflows into productive digital ones.

Work wherever you need to

Get up, move — and stay productive. Use your smartphone or tablet to download the RICOH Smart Device Connector App and connect to the MP C2004ex. Access information from your personal device or favorite cloud application and print or share it from the MFP without extra utilities, software or drivers. Print emails with images and PDF attachments. Scan originals and send the digital files directly to your device to take them with you or share them with others. Or, use the same app to send the information to Ricoh projectors and interactive whiteboards, and present in conferences and meeting rooms.

Find smarter, faster support*

Technical assistance is at your fingertips. With RemoteConnect Support, our technicians can access your Smart Operation Panel remotely for convenient troubleshooting. Change print settings over the LAN with Remote Access Support and RICOH Device Manager NX. Simplify upgrades for your entire fleet with Automatic Remote Firmware Support. Access a list of technical FAQs with Web HELP. You can even download self-help videos from our application site for easy troubleshooting.
*When enabled, internet connection required.

Track everything and everyone

Be accountable for documents, data and devices. With user authentication, users log into the device via passcodes. Or, you can add the optional Near Field Communication (NFC) card reader and use proximity cards to gain access. You'll be able to track activity and issue chargebacks with RICOH Device Manager NX Accounting. Built-in encryption and overwrite tools protect your data. Manage everything with web administration tools, including automated service alerts, real-time device monitoring and troubleshooting.

Reduce your impact on your environment

Built to minimize vibrations and noise, the quiet MP C2004ex makes its impact in resource-saving ways, too. It offers Typical Electricity Consumption of 0.7 kWh/week, is ENERGY STAR™ certified, and meets EPEAT® Gold criteria. With its motion sensor, it powers up the operation panel in less than one second and recovers from energy-saving Sleep Mode in just 7.1 seconds. You can also cut paper usage by taking advantage of default duplex printing.

Need more information?

Learn more about the RICOH MP C2004ex Color Laser Multifunction Printer and how it may fit your business.

Engine/General Specifications

Configuration

Console

Printing Process

4-Drum Method

Control Panel

10.1" Smart Operation Panel

Color / Black & White

Color

Output Speed Copy/Print

20 ppm B&W & FC (LTR)

First Page Out Time

7.6/5.4 seconds

Warm-Up Time

26 seconds

Recovery Time From Sleep Mode

7.1 seconds

Resolution

600 dpi

System Memory

2 GB RAM/250GB HDD Standard & 4GB RAM/250 GB HDD Option

Maximum Copy Quantity

Up to 999 copies

Duplexing

Automatic (Standard)

Automatic Reversing Document Feeder (ARDF)

Original Capacity: 100 sheets
Original Size: 5.5" x 8.5" 11" x 17" (A5-A3)
Paper Weight: Simplex: 11 - 34 lb. Bond (40 - 128 g/m2)
Duplex: 14 -34 lb. Bond (52 - 128 g/m2)

Zoom Range

25% - 400% in 1% increments

Supported Paper Sizes

1st Paper Tray: 8.5" x 11" (A4)
2nd, 3rd, 4th, Paper Trays: 5.5" x 8.5" - 12" x 18" (A6-A3), Envelopes
Bypass: Up to 12.6" x 18", Envelopes
Custom Sizes: Width: 3.5" - 12.6" (90 - 320 mm), Length: 5.8" - 49.6" (148 - 1260 mm)

Supported Paper Weights

Standard Trays: 16 - 80 lb. Bond/166 lb. Index (60 - 300 g/m2)
Bypass Tray: 14 - 80 lb. Bond/166 lb. Index (52 - 300 g/m2)
Duplex Unit: 14 -34lb. Bond (52 - 169 g/m2)

Supported Paper Types

Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes*, Coated, Labels* & OHP*

Standard Paper Capacity

1,200 sheets (2 x 550 sheets + 100-Sheet Bypass Tray)

Maximum Paper Capacity

2,300 sheets

Standard Output Capacity

500 sheets

Maximum Output Capacity

625 sheets (with options)

Maximum Monthly Volume

40000

Power Source

120V - 127V, 60Hz, 12A

Typical Electricity Consumption (TEC)

0.7 kWh/week

Power Consumption

1,584W or less; Sleep Mode: 0.8W

EPEAT status

Gold

Dimensions W x D x H

23.1" x 27.0" x 35.92" (587 mm x 685 mm x 913 mm) (includes ARDF)

Dimensions W x D x H

23.1" x 27.0" x 35.92" (587 mm x 685 mm x 913 mm) (includes ARDF)
Weight
197 lbs., 89.2 kg (Includes ARDF)
*Tray 2 and Bypass Tray Only
**Bypass Tray Only
***Typical Electricity Consumption by ENERGY STAR Qualified Imaging Equipment Test Procedure

Printer Specifications

Processor Speed

Intel Atom Processor Bay Trail 1.33 GHz

Interfaces

Standard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB 2.0 Type A (3 Ports), SD Slot on Operation Panel
Option: IEEE1284/ECP, IEEE802.11a/b/g/n, USB 2.0 Type B

Network Protocol

TCP/IP (IPv4, IPv6)

Supported Operating Systems

Windows® Vista/7/8.1/Server 2008/Server 2008R2/Server2012/Server2012R2/Server 2016, Unix: Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX, Citrix XenDesktop 7.0/7.1, XenApp 6.5/7.5, Mac OS X v.10.9 or later, SAP R/3, SAP S/4, IBM iSeries AS/400-using OS/400 Host Print Transform

Device Management Utilities

Device Manager NX Series, Web Image Monitor, @Remote

Printer Languages

Standard: PCL5c, PCL6, PostScript®3™ Emulation, PDF Direct Print Emulation
Optional: Genuine Adobe® PostScript®3™, Adobe® PDF Direct Print, PictBridge®

Font Support

Standard: PCL: 45 Roman fonts + 13 International fonts
PostScript®3™ Emulation: 80 Roman fonts + 13 International fonts
Optional: Genuine Adobe® PostScript®3™: 136 Roman fonts

Print Resolution

1200 x 1200 dpi

Security Features

DataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF, and more

Scanner Specifications

Scan Speed BW Full Color

80 ipm (200 dpi/300 dpi)

Scanning Resolution

B&W and FC scanning at 100 600 dpi, Up to 1200 dpi for TWAIN scanning

Scan Area

11.7" x 17" (297 - 432 mm)

File Formats

Single/Multi-Page TIFF, PDF, High Compression PDF & PDF/A, Single Page JPEG

Scan Modes

Scan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-URL
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning

Document Server Specifications

Maximum Stored Documents

3000

Maximum Pages/Document

2000

Maximum Page Capacity

9000

Max Number of Folders

200

Fax Specifications

Type

ITU-T (CCITT) G3

Circuit

PSTN, PBX

Fax Resolution

200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAF memory)

Compression Method

B&W TIFF: MH, MR, MMR, JBIG2; Color: JPEG

Scanning Speed

Up to 58 spm - standard and detail modes (A4)

Modem Speed

33.6K - 2,400 bps w/Auto Fallback
 

Transmission Speed

G3: Approximately 2 seconds/page (JBIG)

Memory

Standard: 4 MB (approx. 320 pages)
Optional: 64 MB (approx. 4,800 pages) with optional SAF memory

Max Auto Dials

2,000 Quick/Speed Dial numbers

Group Dials

100 Group Dial numbers

Ink & Toner

Cyan Print Cartridge
MP C2503
ID: 841924
  • Yield: 5500
  • Contents: 1 cartridge (117 g)
Cyan Print Cartridge
MP C2503H
ID: 841921
  • Yield: 9500
  • Contents: 1 cartridge (202 g)
Magenta Print Cartridge
MP C2503
ID: 841923
  • Yield: 5500
  • Contents: 1 cartridge (132 g)
Magenta Print Cartridge
MP C2503H
ID: 841920
  • Yield: 9500
  • Contents: 1 cartridge (228 g)
Yellow Print Cartridge
MP C2503
ID: 841922
  • Yield: 5500
  • Contents: 1 cartridge (126 g)
Yellow Print Cartridge
MP C2503H
ID: 841919
  • Yield: 9500
  • Contents: 1 cartridge (218 g)
Black Print Cartridge
MP C2503
ID: 841918
  • Yield: 15000
  • Contents: 1 cartridge (285 g)

Consumables

Marker Ink
Type 30
ID: 334049
  • Yield: 12000
  • Contents: 4 markers per box
Waste Toner Bottle
MP C6003
ID: 416890
  • Yield: 100000
  • Contents: 1 each
Staple Refill
Type T
ID: 415010
  • Yield: 10000
  • Contents: 2 cartridges (5,000 staples each)
Staple Set
Type S
ID: 412874
  • Yield: 5000
  • Contents: 1 cartridge (5,000 staples)
Staple Refill
Type K
ID: 410802
  • Yield: 15000
  • Contents: 3 cartridges (5,000 staples each)
Staple Set
Type T
ID: 415009
  • Yield: 5000
  • Contents: 1 cartridge (5,000 staples)

Output & Finishing Options

Internal Shift Tray SH3070

ID: 416550
  • The Internal Shift Tray enables the system to output copies as sets in sequential order. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job.
  • Holds 250 sheets of 8.5" x 11" /A4 or smaller and holds 125 sheets of 8.5" x 14" or larger.
  • Supports Paper Sizes up to 12" x 18".
  • Weight: 3.1 lbs. (1.4 kg)
  • W x D x H (inches): 16.5 x 19.3 x 4.2
  • W x D x H (mm): 419 x 490 x 107

Notes:

Internal Shift Tray SH3070 cannot be installed with Internal Finisher SR3130, Finisher SR3210, Finisher SR3230, Booklet Finisher SR3220, Booklet Finisher SR3240, or any related options.

Punch Unit PU3050 NA

ID: 416609
  • Optional hole punching for the Finisher SR3210 or Booklet Finisher SR3220.
  • Supports Paper Sizes up to 11" x 17".

Notes:

1. Finisher SR3210 or Booklet Finisher SR3220 is required to for this option.
2. Punch Unit PU3050NA cannot be installed with the Internal Finisher SR3130 or Internal Finisher SR3180.

Punch Unit PU3040 NA

ID: 416615
  • Optional hole punching for the Internal Finisher SR3130.
  • Supports Paper Sizes up to 11" x 17".

Notes:

1. SR3130 is required to add this option.
2. Punch Unit PU3040 NA cannot be installed with the Finisher SR3210, Finisher SR3230, Booklet Finisher SR3220, or Booklet Finisher SR3240.

Booklet Finisher SR3220

ID: 417484
  • 1,000-sheet Booklet Finisher.
  • Allows documents to be professionally finished as paginated, saddle-stitched booklets. It provides three destinations for output, and offers optional hole-punching. Ideal for the production of program guides, instruction sheets, newsletters, and meeting agendas.
  • Supports Paper Sizes up to 12" x 18".
  • Weight: 87.3 lbs. (40 kg)
  • W x D x H (inches): 22.2 x 24.4 x 37.8
  • W x D x H (mm): 564 x 620 x 960

Notes:

1. The Bridge Unit BU3070 is required to add this option.
2. Booklet Finisher SR3220 cannot be installed with these options: Internal Shift Tray SH3070, Internal Finisher SR3130, Finisher SR3210, Finisher SR3230, or any related options.

One-Bin Tray BN3110

ID: 417585
  • Provides an additional output tray above the standard Internal Tray or optional Bridge Unit/Internal Shift Tray/Internal Finisher.
  • Holds 125 sheets.
  • Allows user to separate print/fax output from copy.
  • Supports paper sizes up to 11" x 17".
  • Weight: 3.1 lbs. (1.4 kg)
  • W × D × H (inches): 17.5 × 17.7 × 5.9
  • W × D × H (mm): 445 × 450 × 150

Bridge Unit BU3070

ID: 417587
  • A required accessory when the main unit is configured with an external finisher. The Bridge Unit transports pages from the standard exit area into a Finisher for online stapling or hole-punching.

Notes:

One of the following finishers is required to add this option: Finisher SR3210, Finisher SR3230, Booklet Finisher SR3220, or Booklet Finisher SR3240.

Internal Finisher SR3130

ID: 417589
  • 500-sheet Internal Finisher provides multi-position stapling and optional hole-punching.
  • Recommended for offices with limited floor space.
  • Supports Paper Sizes up to 12" x 18".
  • Weight: 28.2 lbs. (12.8 kg)
  • W × D × H (inches): 21.5 × 20.6 × 6.7
  • W × D × H (mm): 546 × 523 × 170

Notes:

Internal Finisher SR3130 cannot be installed with MP C6004ex, MP C6004ex TE, Internal Shift Tray SH3070, Internal Finisher SR3180, Finisher SR3210, Finisher SR3230, Booklet Finisher SR3220, Booklet Finisher SR3240, or any related options.

Internal Finisher SR3180

ID: 417593
  • 250-sheet Stapleless Internal Finisher with staple-less finishing up to 5 sheets (20 lb. Bond).
  • Paper Sizes up to 12" x 18".
  • Weight: 21.6 lbs. (9.8 kg)
  • W x D x H (inches): 17.1 x 20.3 x 5.9
  • W x D x H (mm): 434 x 516 x 150

Notes:

1. Hole punching is not supported.
2. Internal Finisher SR3180 cannot be installed with Internal Shift Tray SH3070, Internal Finisher SR3130, Finisher SR3210, Booklet Finisher SR3220, or any related options.

Paper Tray & Optional Accessories

Cabinet Type F

ID: 100478FNG
  • Provides businesses with a convenient option for the storage of supplies and paper.
  • Can only be configured with the standard configuration.
  • Weight: 32.3 lbs. (14.7 kg)
  • W x D x H (inches): 23.1 x 26.7 x 10
  • W x D x H (mm): 587 x 678 x 254

Notes:

Cabinet Type F cannot be installed with Caster Table Type M3, Paper Feed Unit PB3220, Paper Feed Unit PB3240, Paper Feed Unit PB3250 or Paper Feed Unit PB3260.

Paper Feed Unit PB3250

ID: 408114
  • Provides an additional 550 sheets.
  • Paper Sizes up to 12" x 18".
  • Paper Weights up to 300 g/m2.
  • Weight: 24 lbs. (10.9 kg)
  • W x D x H (inches): 23.1 x 27 x 4.7
  • W x D x H (mm): 587 x 686 x 119

Notes:

1. Paper Feed Unit PB3250 cannot be installed with Cabinet Type F, Booklet Finisher SR3220 or any related options.
2. This option must be installed with Caster Table Type M3.

Caster Table Type M3

ID: 416737
  • The caster table must be added to the configuration when the PB3250 Paper Feed Unit is selected. It provides a platform with wheels to easily move the device.

Notes:

1. Paper Feed Unit PB3250 is required for this option.
2. Caster Table Type M3 can only be installed with Paper Feed Unit PB3250.

Paper Feed Unit PB3220

ID: 417268
  • Provides an additional 1,100 sheets.
  • Paper Sizes up to 12" x 18".
  • Paper Weights up to 80 lb. Bond/166 lb. Index (300 g/m2).
  • Weight: 48.5 lbs. (22 kg)
  • W x D x H (inches): 23.1 x 27 x 9.7
  • W x D x H (mm): 587 x 686 x 246

Notes:

Paper Feed Unit PB3220 cannot be installed with Paper Feed Unit PB3250, Caster Table Type M3, or Cabinet Type F.

Print/Scan Options

Embedded HotSpot Option Type S

ID: 415620
  • Required to enable HotSpot printing. One year HotSpot printing subscription service.

OCR Unit Type M13

ID: 417428
  • This function embeds invisible text on scanned images of PDF and enables users to search PDF files by arbitrary keywords. Searchable PDF files can be sent to email, folders, and external media (USB/SD Card).

Banner Paper Guide Tray Type M19

ID: 417485
  • Recommended when printing on banner paper to avoid paper skew.
  • Supports Paper Sizes up to 12.8" x 49".

IEEE 802.11a/g/n Interface Unit Type M19

ID: 417493
  • This option allows you to connect the device to an IEEE 802.11 a/b/g/n wireless LAN.

Notes:

IEEE 802.11a/g/n Interface Unit Type M19 cannot be installed with IEEE 1284 Interface Board Type M19, File Format Converter Type M19, or Extended USB Board Type M19.

Imageable Area Extension Unit Type M19

ID: 417497
  • Allows customers to print crop marks for proofing SRA3/12.6" documents.

XPS Direct Print Option Type M19

ID: 417501
  • Allows for direct printing of XPS-type file formats.

Camera Direct Print Card Type M19

ID: 417507
  • Allows users to connect a PictBridge-compatible digital camera directly to the MFP, enabling the printing of photos without a computer.

Notes:

Camera Direct Print Card Type M19 cannot be installed with Color Controller E-23C or any related options.

File Format Converter Type M19

ID: 417508
  • Required to convert formats and drag to desktop documents stored via Copy or Print mode.

Notes:

File Format Converter Type M19 cannot be installed with the following options: IEEE 1284 Interface Board Type M19, IEEE 802.11a/g/n Interface Unit Type M19, or Extended USB Board Type M19.

*Exception - The File Format Converter Type M19 can be installed with the following options on the MP C4504ex or MP C6004ex models: IEEE 1284 Interface Board Type M19, IEEE 802.11a/g/n Interface Unit Type M19, or Extended USB Board Type M19.

Extended USB Board Type M19

ID: 417566
  • Required for printing from USB Type B port.

Notes:

Extended USB Board Type M19 cannot be installed with IEEE 1284 Interface Board Type M19, IEEE 802.11a/g/n Interface Unit Type M19, or File Format Converter Type M19.

IEEE 1284 Interface Board Type M19

ID: 417596
  • For environments that require parallel connectivity.
  • Allows device connection with legacy computer equipment.

Notes:

IEEE 1284 Interface Board Type M19 cannot be installed with IEEE 802.11a/g/n Interface Unit Type M19, File Format Converter Type M19, or Extended USB Board Type M19.

Postscript3 Unit Type M33

ID: 418055
  • Unit ships with standard Postscript3 emulation and PDF Direct Print. This option is available for customers who require True Adobe workflows like Photoshop, Illustrator and PDF/X as well as additional font support. When enabled on the MFP, the standard PostScript3/PDF Direct Print emulation will be disabled.

USB Device Server Option Type M19A

ID: 418105
  • An interface board for adding an extra Ethernet port. If you install the USB Device Server Option, you can connect two Ethernet cables simultaneously: one to the machine's Gigabit Ethernet port and one to the Gigabit Ethernet port of USB Device Server Option. An IP address can be assigned to each connection and you can use one machine to print from different network segments.

Notes:

USB Device Server Option Type M19A cannot be installed with IEEE 1284 Interface Board Type M19, IEEE 802.11a/g/n Interface Unit Type M19, File Format Converter Type M19, or Extended USB Board Type M19.

Memory Unit Type M19 4 GB

ID: MX417498RA
  • Expands RAM from 2 to 4 GB.

Notes:

Memory Unit Type M19 4 GB cannot be installed with Color Controller E-23C or any related options.

Security & Miscellaneous Accessories

ESP XG-PCS-15D Power Filter

ID: 006428MIU
  • The ESP XG-PCS-15D power filter provides multi-stage power protection as well as line conditioning. Our Advanced Technical Support (ATS) recommends the use of Power Protection products to minimize potential electrical interference with products.

Notes:

ESP XG-PCS-15D Power Filter cannot be installed with the ESP S1 Power Filter.

External USB Keyboard (No Bracket)

ID: 100266FNG
  • External keyboard for inputting data with either SDK applications or embedded applications.

Notes:

1. External Keyboard Bracket Type M19 is required for this option.
2. External USB Keyboard (No Bracket) cannot be installed with the NFC Card Reader Type M19.

Card Reader Bracket Type 3352

ID: 415814
  • Table shaped option used to place either card reader or counter device. USB Connector.

Key Counter Bracket Type M3

ID: 416869
  • 4-Pin interface used to mount external key counter to MFP.

Optional Counter Interface Unit Type M12

ID: 417111
  • 20-Pin interface used to attach external key counter or key card device.

NFC Card Reader Type M19

ID: 417573
  • Near Field Communication card reader. Used to authenticate users for logging into the device only. Does not support Java SDK applications.

Notes:

NFC Card Reader Type M19 cannot be installed with Smart Card Reader Built-in Unit Type M19, External Keyboard Bracket Type M19, or External USB Keyboard (No Bracket).

External Keyboard Bracket Type M19

ID: 417578
  • This bracket is required for the installation of an External USB Keyboard.

Notes:

1. External USB Keyboard (No Bracket) is required to add this option.
2. This option cannot be installed with the Smart Card Reader Built-in Unit Type M19 or Keyboard Card Reader Bracket Type M3.

Smart Card Reader Built-in Unit Type M19

ID: 417595
  • For use with Ricoh & third party software solutions. The smart card reader and its cable will be covered inside the mainframe when this option is attached. Not all card readers may be supported.

Notes:

Smart Card Reader Built-in Unit Type M19 cannot be installed with NFC Card Reader Type M19.

Fax Options

Fax Option Type M19

ID: 417510
  • Installation required to enable fax services: 33.6 kbps, approximately 2 second transmission speed, standard JBIG, and standard 320 Pages Memory. Includes standard Internet Fax (T.37), LAN Fax, IP-Fax (T.38), Fax Forwarding to Email & Paperless Fax function.

G3 Interface Unit Type M19

ID: 417515
  • Up to two additional lines can be installed for a maximum total of 3 lines.

Notes:

Fax Option Type M19 is required to add this option.

Fax Connection Unit Type M19

ID: 417569
  • Enables users to send and receive faxes on a sub MFP via a main MFP. This option is required on both the Main MFP that has the Fax Option Type M19 installed and on the Sub MFP(s) needing remote fax.

Fax Memory Unit Type M19 64MB

ID: MX417518RA
  • Increases fax memory to 4,800 pages and fax resolution to 400 x 400 dpi.

Notes:

Fax Option Type M19 or M20 is required to add this option.

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